Shipping and Delivery Policy

Effective date: 24 September 2026 | Website: www.yigitaluminyumprofil.com

Seller and delivery area

The seller is MUSTAFA YİĞİT, trading under the brand Yiğit Alüminyum Profil, and communication regarding orders takes place via info@yigitaluminyumprofil.com and 0532 642 72 80. For website orders, delivery is made within Türkiye. The addresses that the carrier is able to serve and the transportability of the selected product are checked before the order is completed.

Preparation and dispatch period

Products in stock are handed over to the carrier within 1–3 working days after payment has been completed. The preparation and dispatch period for standard products that are not in stock but are available to order is 3–7 working days. Where a product is available to order, its stock status and lead time must be communicated to the customer accurately. No customer-specific cutting, colour or manufacturing service is offered for sales within the scope of this site.

These periods are periods for handing the goods over to the carrier. Dispatch takes place on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays; no dispatch takes place on Sundays. Saturdays are also taken into account in calculating the stated dispatch periods. The expected delivery period or date is additionally shown in the order documents before payment, according to the destination address and the method of transport. Any special dispatch schedule arising from public holidays or the carrier's working arrangements is disclosed before the order is placed; an accepted delivery commitment is not changed unilaterally.

Delivery of goods to the consumer is performed within the period committed to in the order and, in any event, no later than 30 days from the date on which the order reaches the seller. If the committed period is shorter, that period is taken as the basis. Where a delay becomes known, the customer is informed; the notification does not in itself extend the delivery period or remove the consumer's rights of termination.

Carrier and shipping charge

Standard shipments are made with Aras Kargo. The charge varies according to the volumetric weight (desi) of the package or bundle, the number of packages and the applicable transport tariff; it is calculated in the basket before payment and added to the total amount. Free shipping is not offered. No additional transport charge that the customer has not expressly accepted is collected afterwards.

For a particular order, delivery through a freight depot, long-profile transport or, for bulk orders within Istanbul, delivery by the business's own vehicle may be agreed. In such a case the method of transport, the charge, the place of delivery and its scope are notified in writing before payment. Additional services such as delivery to an upper floor, unloading or installation are not deemed to be offered unless separately and expressly agreed; this is disclosed in advance together with the place and method of delivery.

Collection in person and the customer's carrier

The options of collection from the shop and collection through the customer's own carrier may be agreed at the time of the order. The collection address is Beylikdüzü OSB Mah. Birlik Sanayi Sitesi Açelya Cad. No: 1/1 İç Kapı No: 17 Beylikdüzü / İstanbul. When the product is ready, the delivery time and the information required to verify the person taking delivery are shared.

For shipments made to the consumer, the risk of loss and damage rests with the seller until the product is actually delivered to the consumer or to a third party designated by the consumer other than the carrier. If the consumer requests delivery to another carrier of the consumer's own choosing, other than the carrier options offered by the seller, the risk may pass on delivery of the product to that carrier in accordance with the statutory provisions. The seller's liability arising from its own acts, such as an incorrect product or inadequate packaging, continues.

Checks at the time of delivery

The delivery address and contact details must be entered correctly. In the event of a change of address or inability to take delivery, the seller should be contacted as soon as possible. If re-dispatch is required, the reason and any charge are explained in advance; no automatic penalty or condition removing the consumer's statutory rights is applied.

The number of packages and any evident crushing, breakage or missing product may be checked at the time of delivery. When damage is noticed, drawing up a report with the carrier and taking photographs makes proof easier. Failure to draw up a report, acceptance of the package or the lapse of a short notification period does not in itself remove the statutory rights relating to defective goods. Problems may be reported via info@yigitaluminyumprofil.com or 0532 642 72 80.

Impossibility of performance and delay

If fulfilment of the order genuinely becomes impossible, the seller notifies the consumer in writing or by means of a durable medium within three days from the date on which it becomes aware of this and refunds the payments it has collected, including delivery costs, no later than 14 days from the notification. The fact that a product is out of stock is not in itself deemed impossibility. No different product is sent without the customer's approval.

Where the delivery commitment is not met, the consumer's right to terminate the contract and other statutory rights are reserved. In the event of termination, the refund period required by the legislation and the provisions on statutory interest apply. The existence of disruptions at the carrier does not automatically bring the seller's obligations towards the consumer to an end.

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